Terms & Conditions

Last Updated: August 14, 2026

Welcome to Auto Expert Parts. These Terms & Conditions (“Terms”) govern your access to and use of the Auto Expert Parts website, autoexpertparts.com (the “Website”), and any products, services, information, or features made available through the Website.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Auto Expert Parts

Auto Expert Parts provides automotive parts and related products and services. The Website may allow customers to browse products, search for parts, submit parts inquiries, request quotes, contact us, submit warranty claims, and access other automotive-related services.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to the Website or its systems
• Interfere with the operation or security of the Website
• Introduce viruses, malware, or other harmful code
• Use automated systems to scrape, copy, or collect Website content without permission
• Submit false, misleading, or fraudulent information
• Impersonate another person or business
• Use the Website in a manner that could damage, disable, overburden, or impair the Website or interfere with another person’s use of the Website

We reserve the right to restrict or terminate access to the Website if we believe these Terms have been violated.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and other information displayed on the Website are accurate.

However, product information may occasionally contain errors, inaccuracies, or omissions.

Product availability may change without notice. We reserve the right to correct errors, update information, change product availability, and discontinue products at any time.

The appearance of a product on the Website does not guarantee that the product will be available at the time you place an order or submit an inquiry.

4. Parts Finder and Quotes

Our Parts Finder and related inquiry forms may allow you to provide information about your vehicle and the part you are seeking.

Information such as vehicle year, make, model, engine information, VIN, part number, or other identifying details may be used to help determine the appropriate part.

Any quote or parts recommendation provided by Auto Expert Parts is based on the information available to us at the time and may be subject to verification.

Customers are responsible for providing accurate vehicle and contact information. Auto Expert Parts is not responsible for errors resulting from inaccurate, incomplete, or outdated information provided by a customer.

A quote does not necessarily constitute a final sale or guarantee product availability unless expressly confirmed by Auto Expert Parts.

5. Orders and Purchases

If you place an order through the Website or through another sales channel operated by Auto Expert Parts, you agree to provide accurate and complete information necessary to process the transaction.

We reserve the right to:

• Refuse or cancel an order
• Limit quantities
• Correct pricing or product information errors
• Request additional information before completing an order
• Cancel an order when a product is unavailable
• Take other reasonable actions necessary to prevent fraud or unauthorized transactions

If an order is canceled after payment has been received, any applicable refund will be handled according to our applicable refund or cancellation procedures.

6. Pricing and Payment

Prices displayed on the Website may be changed at any time without prior notice.

We make reasonable efforts to display accurate pricing, but errors may occasionally occur. If a pricing error affects an order, we may contact you to confirm the correct price or cancel the affected order.

Where online payment is available, payments may be processed through third-party payment providers. Those providers may have their own terms and privacy policies.

Auto Expert Parts does not guarantee the uninterrupted availability of any particular payment method.

7. Shipping and Delivery

Shipping and delivery times may vary depending on product availability, destination, shipping method, carrier delays, weather, holidays, and other circumstances beyond our control.

Any estimated delivery date or shipping timeframe is an estimate and is not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping and delivery information.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are subject to the applicable policies of Auto Expert Parts and the terms provided at the time of purchase.

Certain products may be subject to specific return restrictions or conditions.

Before returning a product, customers should contact Auto Expert Parts for instructions when required.

We reserve the right to refuse returns that do not meet applicable return requirements.

9. Warranty Claims

Auto Expert Parts may offer warranties on certain products. Warranty coverage, duration, exclusions, and requirements may vary by product.

If you submit a warranty claim, you may be required to provide information such as:

• Name and contact information
• Invoice or order information
• Part information
• Vehicle information
• Installation or repair information
• Details regarding the issue
• Photographs or supporting documentation

Submitting a warranty claim does not automatically guarantee approval.

Warranty claims will be reviewed according to the applicable warranty terms and requirements.

Customers should not dispose of, modify, disassemble, or otherwise alter a product involved in a warranty claim unless instructed to do so, as doing so may affect the ability to evaluate the claim.

10. Installation and Automotive Safety

Automotive parts should be installed by appropriately qualified professionals when required.

You are responsible for determining whether a product is appropriate for your vehicle and intended application before installation.

Auto Expert Parts does not recommend attempting repairs or installations beyond your level of experience or qualification.

Failure to properly install or use automotive parts may result in property damage, vehicle damage, injury, or other risks.

To the extent permitted by applicable law, Auto Expert Parts is not responsible for damage, injury, loss, or other consequences resulting from improper installation, modification, misuse, or unauthorized use of a product.

11. SMS and Text Messaging Terms

If you choose to receive SMS communications from Auto Expert Parts, the following terms apply.

By providing your mobile phone number and affirmatively opting in to receive SMS messages, you consent to receive text messages from Auto Expert Parts regarding your inquiries, parts requests, quotes, orders, warranty claims, customer service, and other services you have requested.

Message frequency may vary depending on your interactions with us.

Message and data rates may apply.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any products or services.

You may opt out of SMS communications at any time by replying STOP to any text message from us.

After you send STOP, you may receive one final message confirming your opt-out request. You will then no longer receive SMS messages unless you provide consent again.

For assistance, reply HELP to any applicable message or contact Auto Expert Parts using the contact information provided on this Website.

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

Your mobile phone number and SMS consent information may be shared with service providers that assist us in delivering and managing SMS communications, solely as necessary to provide those services.

12. Communications and Electronic Messages

By using the Website or providing your contact information, you agree that Auto Expert Parts may communicate with you electronically regarding your inquiries, orders, warranty claims, requests, and other transactions.

You may also receive promotional communications when you have separately opted in to receive them.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the applicable email.

Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.

13. Intellectual Property

All content on the Website, including text, graphics, logos, images, product information, designs, page layouts, software, and other materials, is owned by or licensed to Auto Expert Parts unless otherwise stated.

You may access and use the Website for personal or legitimate business purposes.

You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or otherwise exploit Website content without prior written permission from Auto Expert Parts, except where permitted by applicable law.

All trademarks, logos, trade names, and service marks displayed on the Website remain the property of their respective owners.

14. User-Submitted Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to the Website, you represent that you have the right to submit that content.

You agree not to submit content that:

• Is unlawful, fraudulent, threatening, abusive, or defamatory
• Violates another person’s privacy or intellectual property rights
• Contains malicious software
• Contains unnecessary sensitive personal information
• Is misleading or impersonates another person or organization

By submitting content, you grant Auto Expert Parts permission to use, reproduce, display, and distribute that content as reasonably necessary to operate and promote the Website and business, subject to applicable law.

We reserve the right to remove content that violates these Terms or that we reasonably believe is inappropriate.

15. Third-Party Websites and Services

The Website may contain links to third-party websites, services, payment providers, shipping providers, social media platforms, or other external resources.

These third-party services are not controlled by Auto Expert Parts.

We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of third-party services is subject to the applicable terms and policies of those third parties.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Auto Expert Parts does not guarantee that:

• The Website will always be available or uninterrupted
• The Website will be free from errors or defects
• Information on the Website will always be complete, accurate, or current
• The Website will be free from viruses or other harmful components
• Any particular product will remain available

We reserve the right to modify, suspend, or discontinue any portion of the Website or its services at any time.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Auto Expert Parts and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use of or inability to use the Website
• Products purchased or obtained through the Website
• Errors or inaccuracies in Website content
• Delays or interruptions
• Unauthorized access to information
• Third-party websites or services
• Improper installation, modification, or use of automotive products
• Any other matter relating to the Website or services

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Auto Expert Parts and its owners, employees, affiliates, contractors, service providers, and representatives from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your use or misuse of the Website
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your infringement of another person’s rights
• Information or content you submit to the Website

19. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy for additional information regarding your personal information and SMS communications.

20. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms are governed by and interpreted in accordance with the applicable laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes arising from or relating to these Terms or your use of the Website will be handled in accordance with applicable law.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms specifically referenced on the Website, constitute the agreement between you and Auto Expert Parts regarding your use of the Website, except where additional terms apply to a specific product, service, transaction, or promotion.

24. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Auto Expert Parts
5385 Jackson St
Denver, CO 80216
United States

Phone: 720-217-1104
Email: info@autoexpertparts.com

You may also contact us through the Contact Us page on our Website.